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Annual testing of continuity for the IT systems: intermittence in using the cards and BT24 application in 21st of January, 3-6 AM

Anunturi 2018-01-19
Annual testing of continuity for the IT systems:  intermittence in using the cards and BT24 application in 21st of January, 3-6 AM

Banca Transilvania will test its IT systems on Sunday morning, 21st of January 2018, between 3 and 6 AM. This will generate intermittence in using the BT cards, the BT24 Internet Banking & Mobile Banking in the hours mentioned.

 

The continuity test is a step with the purpose to improve the quality of the services offered to the clients by evaluating the IT systems in order to prevent dysfunctionalities.

 

We recommend our clients to:

  • Make sure they have cash reserves for Sunday morning
  • Make card payments and through BT24 outside the mentioned hours
  • In case they did a payment with their card or online between 3-6 AM on Sunday morning, please retry the payment

Contact details for more information and assistance: 0264308028, contact@btrl.ro.

 

The BT team tried to find a day and a period of time that will generate the least discomfort as possible for the smallest number of customers.  Thanks for understanding!