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Banca Transilvania SA

Cluj-Napoca, Cluj, Calea Dorobantilor Street, no. 30-36, Romania

Aurel Bernat - Executive Director of Financial Institutions & Investor Relations

Diana Mazurchievici - ESG Integration Director & Investor Relations

E-mail: investor.relations@btrl.ro

Tel: + 40 264 407 150

Fax: + 40 264 407 179

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OanaIlaș

Deputy General Manager Retail Banking

Oana Ilaș coordinates the area of individuals and private banking, development and management of retail products: loans, cards, bancassurance, deposits, retail digital projects, retail data analytics, contact center & customer care, loan processing, as well as that of BT branches abroad. She is also a member of the Board of Directors of BT Direct and BT Asset Management.

He contributed and continues to contribute to the formation of a strong team in the field of cards, where the complementarity of issuance and acceptance solutions ensures the bank's position as a market leader, a position supported by an agile digital transformation journey, with many firsts over the years.

Until October 2022, he was Executive Director, Retail Product Development and Management, initially being Coordinating Director in the same field.

At BT Headquarters it dates back to 2004, when it took the step towards cards and retail banking. The career at BT started in 2002, as a Customer Advisor within the Cluj Branch.

Is in the Top 100 most powerful women in business (Business Magazin, 2026) and in 7th place in the Top 50 most influential women in Romania 2026 (Forbes Romania 2026).

From 2025, Oana Ilaș is involved in one of the most important social initiatives dedicated to children and mothers, "We Support the Toughest Beginnings", a 1.5 million euro program run by Mastercard, Save the Children Romania, and BT, which aims to contribute to reducing infant mortality and supporting access to medical care in the maternity hospitals in Romania.

Oana Ilaș graduated from Babeș-Bolyai University Cluj-Napoca, majoring in Marketing, Executive MBA University of Sheffield, United Kingdom, and attended numerous specialized courses.

He was born in 1979, in Zalău.

Professional experience
2022 - Present

Banca Transilvania

  • Deputy General Manager Retail Banking
  • Member since:

- The Board of Directors
- Credit Policy and Approval Committee
- Committee for the Administration of Assets and Liabilities
- Operational Risk Committee
- Human Resources Committee
- Data Monitoring & Business Intelligence Committee

2024 - Present

Credit Bureau

  • Member of the Board of Directors
2023 - Present

Romania Visa – Executive Committee

  • President
2023 - Present

BT Asset Management

  • Member of the Board of Directors
2017 - Present

BT Direct

  • Member of the Board of Directors
2019 – 2022

Transylvania Bank

  • Executive Director, Retail Product Development and Management
2018 – 2019

ERB Retail Services IFN SA

  • Member of the Board of Directors
2016 – 2019

Transylvania Bank

  • Coordinating Director, Retail Product Development and Management
2014 – 2016

Transylvania Bank

  • Director, Card Development and Management Department
2011 – 2014

Transylvania Bank

  • Director, Card Sales and Product Development
2007 – 2011

Transylvania Bank

  • Deputy Director Sales Cards and Product Development
2005 – 2007

Transylvania Bank

  • Head of Retail Banking Service
2004 – 2005

Transylvania Bank

  • Cards Commercial Officer, Cards Sales and Product Development Department
2002 – 2004

Transylvania Bank

  • Personal client advisor
2001 – 2002

Armătura S.A.

  • Marketing officer
Education and training

2014 – 2016
University of Sheffield, Executive MBA, Great Britain

1997 – 2001
Babeș-Bolyai University Cluj-Napoca, Faculty of Economic Sciences, Marketing Major


Certifications and courses:

2025
Carnegie Mellon University - Tepper School of Business, USA

  • CMU-Kearney AI Executive Education Program


2023
University of Oxford, Said Business School, United Kingdom

  • Oxford Cyber Security for Business Leaders Programme


2022
Cornell University, USA 

  • Visa Strategy and Innovation Leadership Certificate


2013
Bank Card Business School, United Kingdom

2009
Smart Vista Member BPC Group, Russian Federation

2008
MasterCard Academy, Germany

  • Workshops


2007
TMI Romania

  • Practical leadership program


Dale Carnegie Training, Romania 

  • Impact presentations


2006
Kaizen Institute, Romania  

  • Total service management


2005
Southern Connecticut State University, USA  

  • Post-university courses: Marketing for managers


2004
Visa Business School, United Kingdom

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AI Search is a pilot project - in beta version - that uses Claude-Haiku-4.5 technology to simplify the search and understanding process of banking products.

AI Search is trained to answer questions exclusively related to banking products offered by BT, but in certain situations and depending on the questions asked, it may also answer general questions. The answers provided are generated automatically and should be used for informational purposes only. The service may sometimes provide inaccurate or potentially offensive content that does not represent the point of view of Banca Transilvania. You are solely responsible for using the content generated by this service in any way. Do not rely on this service for financial, legal, or other professional advice and do not enter personal data or other confidential information into it.

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Access to and use of the service implies unconditional acceptance of these terms and conditions. If you do not agree with them, please do not use this service. By accepting the terms and conditions to use this service provided algorithmically by an artificial intelligence model, you assume all risk regarding the quality, safety, and performance of this service.

Banca Transilvania does not provide any warranty regarding the answers given by this service.

AI Search provides algorithmic answers and these may sometimes contain inaccurate information or potentially offensive language. This information does not express the position of Banca Transilvania and cannot engage the Bank's responsibility for the content provided.

AI Search does not provide answers to personalized questions, so by using it you are obliged not to provide or enter any personal data or other confidential information in the messages/questions sent. In case of non-compliance with this obligation, by inserting personal data/confidential information within AI Search, you express your consent for their processing in order to provide the service (answers to the questions you ask), as well as for the improvement of the robot's algorithmic model by its developer.

Any information provided by users during interaction with AI Search will be treated confidentially, being disclosed only to recipients who have the right and need to know it.

The content provided by AI Search is for informational purposes only.

Users are responsible for the questions and messages addressed during the use of AI Search. Any abuse or inappropriate language may lead to the termination of the interaction.

AI Search does not provide financial, legal, or professional advice and does not replace consulting human experts or specialized professionals in the respective field. Users should not rely on the information provided by AI Search for decision-making.

The bank reserves the right to interrupt the AI Search service at any time, without prior notice.

Terms and conditions may be revised/ updated at any time.

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