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Banca Transilvania SA

Cluj-Napoca, Cluj, Calea Dorobantilor Street, no. 30-36, Romania

Aurel Bernat - Executive Director of Financial Institutions & Investor Relations

Diana Mazurchievici - Director Integration ESG & Investor Relations

E-mail: investor.relations@btrl.ro

Tel: + 40 264 407 150

Fax: + 40 264 407 179

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Oana Ilaș

Deputy General Director Retail Banking

Oana Ilaș coordinates the area of individuals and private banking, retail product development and management: loans, cards, bancassurance, deposits, retail digital projects, retail data analytics, contact center & customer care, loan processing, as well as the BT branches abroad. She is also a member of the Board of Directors of BT Direct and BT Asset Management.

Has contributed and continues to contribute to the formation of a strong team in the field of cards, where the complementarity of issuance and acceptance solutions ensures the bank's position as a market leader, a position supported by an agile digital transformation journey, with many firsts over the years.

Until October 2022, he was Executive Director, Retail Product Development and Management, initially being Coordinating Director in the same field.

At the BT Headquarters it is from 2004, when it took the step towards cards and retail banking. The career at BT started in 2002, as a Client Advisor within the Cluj Branch.

She is among the Top 100 most powerful women in business (Business Magazin, 2023). She also received the Women Who Change Romania award (from FinMedia, 2022) and is counted among the 100 Top Young Managers (Business Magazin, 2019).

Oana Ilaș graduated from Babeș-Bolyai University Cluj-Napoca, specialization Marketing, Executive MBA University of Sheffield, United Kingdom, and has attended numerous specialized courses.

He was born in 1979, in Zalău.

Professional experience
2022 - Present

Banca Transilvania

  • Deputy General Director Retail Banking
  • Member since:

- The Leaders Committee
- Credit Policy and Approval Committee
- Committee for the Administration of Assets and Liabilities
- Operational Risk Committee
- Human Resources Committee
- Data & Business Intelligence Monitoring Committee

2024 - Present

Credit Bureau

  • Member of the Board of Administration
2023 - Present

Visa Romania – Executive Committee

  • President
2023 - Present

BT Asset Management

  • Member of the Board of Administration
2017 - Present

BT Direct

  • Member of the Board of Administration
2019 – 2022

Transilvania Bank

  • Executive Director, Retail Product Development and Management
2018 – 2019

ERB Retail Services IFN SA

  • Member of the Board of Administration
2016 – 2019

Transilvania Bank

  • Coordinating Director, Retail Product Development and Management
2014 – 2016

Transilvania Bank

  • Director, Department of Card Development and Management
2011 – 2014

Transilvania Bank

  • Director, Sales Cards and Product Development
2007 – 2011

Transilvania Bank

  • Deputy Director Sales Cards and Product Development
2005 – 2007

Transilvania Bank

  • Retail Banking Service Manager
2004 – 2005

Transilvania Bank

  • Card Commercial Officer, Card Sales and Product Development Department
2002 – 2004

Transilvania Bank

  • Personal clients advisor
2001 – 2002

Armătura S.A.

  • Marketing officer
Education and training

2014 – 2016
University of Sheffield, Executive MBA, United Kingdom

1997 – 2001
Babes-Bolyai University Cluj-Napoca, Faculty of Economic Sciences, Marketing Specialization


Certifications and courses:

2025
Carnegie Mellon University - Tepper School of Business, USA

  • CMU-Kearney AI Executive Education Program


2023
University of Oxford, Said Business School, Great Britain

  • Oxford Cyber Security for Business Leaders Programme


2022
Cornell University, USA 

  • Visa Strategy and Innovation Leadership Certificate


2013
Bank Card Business School, United Kingdom

2009
Smart Vista Member BPC Group, Russian Federation

2008
MasterCard Academy, Germany

  • Workshops


2007
TMI Romania

  • Practical leadership program


Dale Carnegie Training, Romania 

  • Impact presentations


2006
Kaizen Institute, Romania  

  • Total management of services


2005
Southern Connecticut State University, USA  

  • Postgraduate courses: Marketing for managers


2004
Visa Business School, United Kingdom

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AI Search is a pilot project - in beta version - that uses Claude-Haiku-4.5 technology to simplify the process of searching and understanding banking products.

AI Search is trained to answer questions exclusively related to banking products offered by BT, but in certain situations and depending on the questions asked, it may also answer general questions. The answers provided are generated automatically and should be used for informational purposes only. The service may sometimes provide inaccurate or potentially offensive content, which does not represent the view of Banca Transilvania. You are solely responsible for using the content generated by this service in any manner. Do not rely on this service for financial, legal, or other professional advice and do not enter personal data or other confidential information into it.

The use of AI Search implies acceptance of the Terms and Conditions.

Access to and use of the service implies unconditional acceptance of these terms and conditions. If you do not agree with them, please do not use this service. By accepting the terms and conditions to use this service algorithmically provided by an artificial intelligence model, you assume all risk regarding the quality, safety, and performance of this service.

Banca Transilvania does not provide any guarantees regarding the answers given by this service.

AI Search provides algorithmically generated answers and these may sometimes contain inaccurate information or potentially offensive language. This information does not express the position of Transilvania Bank and cannot engage the Bank's responsibility for the provided content.

AI Search does not provide answers to personalized questions, so by using it you are obliged not to provide or enter any personal data or other confidential information in the messages/questions sent. In case of non-compliance with this obligation, by inserting personal data/confidential information within AI Search, you express your consent for the processing of such data for the purpose of providing the service (answers to the questions you ask), as well as for the improvement of the algorithmic model of the robot by its developer.

Any information provided by users during interaction with AI Search will be treated confidentially, being disclosed only to recipients who have the right and need to know it.

The content offered by AI Search is for informational purposes only.

Users are responsible for the questions and messages addressed within the use of AI Search. Any abuse or inappropriate language may lead to the interruption of the interaction.

AI Search does not provide financial, legal, or professional advice and does not replace consulting human experts or specialized professionals in the respective field. Users should not rely on the information provided by AI Search for decision making.

The bank reserves the right to interrupt the AI Search service at any time, without prior notice.

Terms and conditions may be reviewed/updated at any time.

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