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Banca Transilvania SA

Cluj-Napoca, Cluj, Calea Dorobantilor Street, no. 30-36, Romania

Aurel Bernat - Executive Director of Financial Institutions & Investor Relations

Diana Mazurchievici - Director Integration ESG & Investor Relations

E-mail: investor.relations@btrl.ro

Tel: + 40 264 407 150

Fax: + 40 264 407 179

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Environmental, social, governance

ESG principles are a key pillar when it comes to our carbon footprint and the impact we have on the communities we are part of, as a responsible corporate citizen.

Being the leader in the banking industry, these principles shape our decision-making processes and guide the direction of our future projects.

We finance the Romanian economy responsibly and sustainably
We finance the Romanian economy responsibly and sustainably
Ömer Tetik
General Director, Transilvania Bank

We work closely with companies, especially with SMEs and local communities, providing them access to capital, tailored financial solutions, and consultancy. We help them grow, adapt, and innovate in a continuously changing market.

We commit to clients, investors, and society through a single principle: we grow transparently and responsibly, being attentive to our social and environmental impact.

We integrate ESG standards into daily activity, report in accordance with the highest industry standards (CSRD and ESRS), issue sustainable bonds, and respect the UNEP FI principles for responsible banks. These practices are conscious choices that it makes every day and that reflect how we build a sustainable bank in the long term, as well as a society we are glad to be part of.

Our activity in the ESG field is based on four key values: responsibility, inclusion, transparency and impact. These are concretely reflected in the way we allocate capital, treat customers, and uphold commitments to society. We constantly ensure that our way of making decisions and acting is aligned with the UN Sustainable Development Goals, especially concerning economic growth, reducing inequalities, gender equality, and climate. We grow with purpose. We act with integrity. We lead with impact.

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Disclaimer

AI Search is a pilot project - in beta version - that uses Claude-Haiku-4.5 technology to simplify the process of searching and understanding banking products.

AI Search is trained to answer questions exclusively related to banking products offered by BT, but in certain situations and depending on the questions asked, it may also answer general questions. The answers provided are generated automatically and should be used for informational purposes only. The service may sometimes provide inaccurate or potentially offensive content, which does not represent the view of Banca Transilvania. You are solely responsible for using the content generated by this service in any manner. Do not rely on this service for financial, legal, or other professional advice and do not enter personal data or other confidential information into it.

The use of AI Search implies acceptance of the Terms and Conditions.

Access to and use of the service implies unconditional acceptance of these terms and conditions. If you do not agree with them, please do not use this service. By accepting the terms and conditions to use this service algorithmically provided by an artificial intelligence model, you assume all risk regarding the quality, safety, and performance of this service.

Banca Transilvania does not provide any guarantees regarding the answers given by this service.

AI Search provides algorithmically generated answers and these may sometimes contain inaccurate information or potentially offensive language. This information does not express the position of Transilvania Bank and cannot engage the Bank's responsibility for the provided content.

AI Search does not provide answers to personalized questions, so by using it you are obliged not to provide or enter any personal data or other confidential information in the messages/questions sent. In case of non-compliance with this obligation, by inserting personal data/confidential information within AI Search, you express your consent for the processing of such data for the purpose of providing the service (answers to the questions you ask), as well as for the improvement of the algorithmic model of the robot by its developer.

Any information provided by users during interaction with AI Search will be treated confidentially, being disclosed only to recipients who have the right and need to know it.

The content offered by AI Search is for informational purposes only.

Users are responsible for the questions and messages addressed within the use of AI Search. Any abuse or inappropriate language may lead to the interruption of the interaction.

AI Search does not provide financial, legal, or professional advice and does not replace consulting human experts or specialized professionals in the respective field. Users should not rely on the information provided by AI Search for decision making.

The bank reserves the right to interrupt the AI Search service at any time, without prior notice.

Terms and conditions may be reviewed/updated at any time.

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