For the Easter holidays – on April 17 and 20 – and on May 1, all branches in Romania and Italy will be closed. We’ll be celebrating Easter at home with our families.

That said, the BT call center is available 24/7, and the self-service options are:

• To pay bills: BT24 Internet & Mobile Banking, Pago
• BT24 Internet & Mobile Banking: bill payments, money transfers and more
• BT Pay: balance, payments and transfers
• Livia, BT’s chatbot on Facebook Messenger: balance, IBAN, instalments, interest and fees, and more
• Raul, BT’s chatbot for entrepreneurs on Facebook Messenger: IBAN, amounts due on the credit card and more
• BT Visual Help: blocking cards, changing transaction limits and more

It’s a different and difficult year, but we hope Easter finds you well. We wish you a Happy Easter with your loved ones — or at least with them in your thoughts.  

Call Center contact details: 0264 308 028; contact@bancatransilvania.ro, Intreb BT.