Call Center
High waiting time!
Currently, we are recording a very large number of calls in the Call Center. If you have an urgent problem, call now, and if not, we look forward to seeing you later. For quick answers, try Question BT - opens in a new tab or BT Visual Help - opens in a new tab.
0264 308 028 or *8028The number is available from any national network. Normal rate.
0264 303 003Direct line for all Romanians who are abroad, including assistance in English. Regular rate.
Fraud assistance
In case you suspect fraud on your account, call quickly at 0264 308 055. Normal rate.
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AI Search from Ask BT answers all your banking questions.
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See your account details quickly, call 0264 308 000 and you receive a text message with the access link.