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    High waiting time!

    Currently, we are receiving a very large number of calls at the Call Center. If you have an urgent problem, call now, and if not, we will wait for you later. For quick answers, try Question BT - opens in a new tab or BT Visual Help - opens in a new tab.

  • 0264 308 028 or *8028The number is available from any national network. Standard rate.
    0264 303 003Direct line for all Romanians who have left the country, including assistance in English. Standard rate.
    Fraud assistance
    In case you suspect fraud on your account, call quickly at 0264 308 055.Normal rate.
    BT AI Chat logo - opens in a new tab

    AI Search from Ask BT answers all your banking questions.

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    See your account details quickly, call 0264 308 000 and you receive an SMS with the access link.

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    Options regarding the processing of personal data for advertising purposes

    Let's talk, about how you want us to talk 😊

    Noi, la BT, credem în relațiile de durată și ca orice partener bun, ne dorim să-ți fim alături. Protecția datelor tale cu caracter personal este importantă pentru noi. Tocmai din acest motiv, vrem să ne asigurăm că reglementările europene (GDPR) sunt respectate.

    To express your options regarding the ways and methods we communicate with you for advertising purposes, please review the information and complete the form below.

    This service is dedicated exclusively to BT customers. Strictly for the purpose of identifying you in BT records, please enter in the fields below the phone number you declared at the Bank and the personal numeric code. If you do not complete this data, it will be impossible for us to mark your options in the online form dedicated to expressing marketing consent.

    After entering the phone number, you will receive a confirmation code with which you can log in to modify the marketing agreement.

    This service is exclusively dedicated to BT clients.
    We use your phone number and personal numeric code (CNP) to verify your identity and your status as a BT client.