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    Terms and Conditions

    Banca Transilvania ("BT") holds the intellectual property rights (including rights over the database) regarding the trademarks, logos, and all other materials presented on this site.

    BT reserves the right to modify the content and/or structure of the site at any time and without any prior notice.

    No information on this site - regarding Banca Transilvania or the companies of the Banca Transilvania Financial Group - should be considered an offer. This site does not contain advice or recommendations regarding making a decision, whatever it may be.

    Thus BT cannot be held responsible for any kind of damages caused to the user of the site. Reproduction, distribution or publication in any form of the content of the materials presented on this site by any person without the written consent of Banca Transilvania is prohibited.

    Banca Transilvania does not guarantee that the information appearing on this site is free of errors, although BT makes every effort to provide updated and accurate information.

    Any person who wishes to be informed and/or purchase one of the services or products presented on the site is asked to contact any of the Banca Transilvania units to find out details - availability, contractual conditions, fees, tariffs and applicable commissions, exchange rates, etc.

    Banca Transilvania cannot be legally responsible for any kind of damage, loss or injury caused to the website user due to erroneous information. The information may change at any time and no warranty can be given regarding the accuracy, completeness or currency of the information provided.

    Banca Transilvania cannot guarantee or control the currency and accuracy of the information present on third-party websites, which are referenced on the bank's website.

    The rights and obligations of the website users as well as those of Banca Transilvania S.A. provided through this document will be interpreted and governed in accordance with Romanian law. If you have any questions regarding these mentions, please contact us (Section "Contact").

    By continuing to browse this site the user expressly understands and accepts the provisions of the Terms and Conditions stated above.

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    AI Search offers automatically generated answers, using Claude-Haiku-4.5 technology and an advanced orchestration mechanism through agents. The answers may contain inaccurate or potentially offensive content, which does not represent the point of view of Banca Transilvania. You are solely responsible for the use of the content generated by this service. Read .
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    Disclaimer

    AI Search is a pilot project - in beta version - that uses Claude-Haiku-4.5 technology to simplify the process of searching and understanding banking products.

    AI Search is trained to answer questions exclusively related to banking products offered by BT, but in certain situations and depending on the questions asked, it may also answer general questions. The answers provided are generated automatically and should be used for informational purposes only. The service may sometimes provide inaccurate or potentially offensive content, which does not represent the view of Banca Transilvania. You are solely responsible for using the content generated by this service in any manner. Do not rely on this service for financial, legal, or other professional advice and do not enter personal data or other confidential information into it.

    The use of AI Search implies acceptance of the Terms and Conditions.

    Access to and use of the service implies unconditional acceptance of these terms and conditions. If you do not agree with them, please do not use this service. By accepting the terms and conditions to use this service algorithmically provided by an artificial intelligence model, you assume all risk regarding the quality, safety, and performance of this service.

    Banca Transilvania does not provide any guarantees regarding the answers given by this service.

    AI Search provides algorithmically generated answers and these may sometimes contain inaccurate information or potentially offensive language. This information does not express the position of Transilvania Bank and cannot engage the Bank's responsibility for the provided content.

    AI Search does not provide answers to personalized questions, so by using it you are obliged not to provide or enter any personal data or other confidential information in the messages/questions sent. In case of non-compliance with this obligation, by inserting personal data/confidential information within AI Search, you express your consent for the processing of such data for the purpose of providing the service (answers to the questions you ask), as well as for the improvement of the algorithmic model of the robot by its developer.

    Any information provided by users during interaction with AI Search will be treated confidentially, being disclosed only to recipients who have the right and need to know it.

    The content offered by AI Search is for informational purposes only.

    Users are responsible for the questions and messages addressed within the use of AI Search. Any abuse or inappropriate language may lead to the interruption of the interaction.

    AI Search does not provide financial, legal, or professional advice and does not replace consulting human experts or specialized professionals in the respective field. Users should not rely on the information provided by AI Search for decision making.

    The bank reserves the right to interrupt the AI Search service at any time, without prior notice.

    Terms and conditions may be reviewed/updated at any time.