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    Terms and Conditions

    Banca Transilvania ("BT") owns the intellectual property rights (including database rights) concerning trademarks, logos, and all other materials presented on this site.

    BT reserves the right to modify the content and/or structure of the site at any time and without any prior notice.

    No information on this site - relating to Banca Transilvania or the companies of the Banca Transilvania Financial Group - should be considered an offer. This site does not contain advice or recommendations regarding making a decision, whatever it may be.

    Thus BT cannot be held responsible for any damages caused to the user of the site. Reproducing, distributing or publishing in any form the content of the materials presented on this site by any person without the written consent of Banca Transilvania is prohibited.

    Banca Transilvania does not guarantee that the information appearing on this site is error-free, although BT makes every effort to provide updated and accurate information.

    Any person who wishes to be informed and/or to purchase one of the services or products presented on the site is requested to contact any of the Banca Transilvania units to find out details - availability, contractual conditions, fees, tariffs and related commissions, exchange rate, etc.

    Banca Transilvania cannot be held legally responsible for any kind of damage, loss or detriment caused to the site user due to erroneous information. The information may change at any time and no warranty can be given regarding the accuracy, completeness or currency of the information provided.

    Banca Transilvania cannot guarantee or control the timeliness and accuracy of the information present on the websites of third parties, which are referenced on the bank's website.

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    AI Search provides automatically generated answers, using Claude-Haiku-4.5 technology and an advanced agent orchestration mechanism. The answers may contain inaccurate or potentially offensive content, which does not represent the point of view of Banca Transilvania. You are solely responsible for the use of the content generated by this service. Read .
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    Disclaimer

    AI Search is a pilot project - in beta version - that uses Claude-Haiku-4.5 technology to simplify the search and understanding process of banking products.

    AI Search is trained to answer questions exclusively related to banking products offered by BT, but in certain situations and depending on the questions asked, it may also answer general questions. The answers provided are generated automatically and should be used for informational purposes only. The service may sometimes provide inaccurate or potentially offensive content that does not represent the point of view of Banca Transilvania. You are solely responsible for using the content generated by this service in any way. Do not rely on this service for financial, legal, or other professional advice and do not enter personal data or other confidential information into it.

    Using AI Search requires acceptance of the Terms and Conditions.

    Access to and use of the service implies unconditional acceptance of these terms and conditions. If you do not agree with them, please do not use this service. By accepting the terms and conditions to use this service provided algorithmically by an artificial intelligence model, you assume all risk regarding the quality, safety, and performance of this service.

    Banca Transilvania does not provide any warranty regarding the answers given by this service.

    AI Search provides algorithmic answers and these may sometimes contain inaccurate information or potentially offensive language. This information does not express the position of Banca Transilvania and cannot engage the Bank's responsibility for the content provided.

    AI Search does not provide answers to personalized questions, so by using it you are obliged not to provide or enter any personal data or other confidential information in the messages/questions sent. In case of non-compliance with this obligation, by inserting personal data/confidential information within AI Search, you express your consent for their processing in order to provide the service (answers to the questions you ask), as well as for the improvement of the robot's algorithmic model by its developer.

    Any information provided by users during interaction with AI Search will be treated confidentially, being disclosed only to recipients who have the right and need to know it.

    The content provided by AI Search is for informational purposes only.

    Users are responsible for the questions and messages addressed during the use of AI Search. Any abuse or inappropriate language may lead to the termination of the interaction.

    AI Search does not provide financial, legal, or professional advice and does not replace consulting human experts or specialized professionals in the respective field. Users should not rely on the information provided by AI Search for decision-making.

    The bank reserves the right to interrupt the AI Search service at any time, without prior notice.

    Terms and conditions may be revised/ updated at any time.