• Call Center
  • Call Center status meter dynamic emoji
    High waiting time!

    Currently, we are recording a very large number of calls in the Call Center. If you have an urgent problem, call now, and if not, we look forward to seeing you later. For quick answers, try Question BT - opens in a new tab or BT Visual Help - opens in a new tab.

  • 0264 308 028 or *8028The number is available from any national network. Normal rate.
    0264 303 003Direct line for all Romanians who are abroad, including assistance in English. Regular rate.
    Fraud assistance
    In case you suspect fraud on your account, call quickly at 0264 308 055. Normal rate.
    BT AI Chat Logo - opens in a new tab

    AI Search from Ask BT answers all your banking questions.

    - opens in a new tab

    See your account details quickly, call 0264 308 000 and you receive a text message with the access link.

    You have reached the end of the results
    No results found
    Skip to main content
    Get your digital VIP pass that keeps you in good rhythm. More

    Voluntary private pensions Pillar 3

    Invest today
    for me
    from tomorrow

    The present is worth living to the fullest, but you, the one of tomorrow, deserve the same thing. You can start today to build your future if you choose to save
    through a private pension fund.

    +15,000 Clients Benefit from optional private pensions.
    +15,000 Clients Benefit from optional private pensions.
    +15,000 Clients Benefit from optional private pensions.
    +15,000 Clients Benefit from optional private pensions.
    +15,000 Clients Benefit from optional private pensions.
    +15,000 Clients Benefit from optional private pensions.
    +15,000 Clients Benefit from optional private pensions.
    +15,000 Clients Benefit from optional private pensions.
    +15,000 Clients Benefit from optional private pensions.
    +15,000 Clients Benefit from optional private pensions.
    +15,000 Clients Benefit from optional private pensions.
    +15,000 Clients Benefit from optional private pensions.
    +15,000 Clients Benefit from optional private pensions.
    +15,000 Clients Benefit from optional private pensions.
    +15,000 Clients Benefit from optional private pensions.
    +15.000 OF Clients
    Benefits from optional private pensions.

    The investment that
    take care of yourself

    Choose the right fund

    You have at your disposal two optional pension funds, My Pension and My Pension+, each with different characteristics.

    You decide the pace

    You can stop or resume contributions at any time, or change the monthly amount, depending on what is best for you.

    Long-term safety

    Your money is professionally managed and responsibly invested in regulated products.

    Start step by step

    The minimum monthly contribution with which you can start is 50 lei for My Pension or 50 lei for My Pension+. 

    You have full control

    See the current balance, history, type and details about your contributions and the number of fund units held.

    Ready to move to your house?
    We come with the financing, you come with the plan. You have a fixed interest rate and cost stability for 2 or 3 years - depending on what you choose.
    Apply now
    Ready to move to your house?

    It's your pension,
    for real

    The money is yours and you can track it, you know where it goes, you can follow the fund's evolution, directly from your phone and everything you save turns into your future. A monthly amount, even 100 lei, can have a big impact over time. It's the kind of habit that is built easily and brings long-term results. Changing jobs? No problem. Your contributions remain in your account.

    Previous fund performance does not guarantee future results. Read the issuance prospectus and key information intended for participants (DICP). 

    A safe place for your money

    Investments for your future

    A safe place for your money

    All that is needed
    to do in BT Pay

    • Download the BT Pay application
    • Tell us a few things about yourself and confirm your identity
    • You choose your optional private pension fund according to preferences and the current BT account from which you want to pay the contribution
    • That's it! From now on, your future has a good plan

    Quick help

    My Pension Plus is the optional private pension fund managed by BT Pensions, a fund taken over from BRD Private Pension Fund Management Company S.A. The minimum contribution to My Pension Plus is 50 lei per month and must not exceed 15% of the gross income.

    In Romania we have 3 types of pensions:

    Pillar 1 state pension;

    Pillar 2mandatory private pension;

    Pillar 3 voluntary private pension.

    You enter BT Pay and follow the steps from there. 🥰

    Or, get in touch with a BT marketing agent and you sign a subscription agreement to My Pension. Write to us at contact@btpensii.ro or call at 0212 038 400 so you can find where the nearest colleague who can help you is.

    To check if your contributions to BT Pensions have been received, you can go to BT Pay, the investments tab, and select the pension fund to which you transferred the contribution. Or you can access the Online Account on the BT Pensii website. There you will find detailed information about the amounts collected and how they were allocated. To access the online account, visit BT Pensii - Online Account

    But rest assured, after each transfer and proper allocation of funds, you will receive a text message at the phone number declared in the membership form. ✨

    Do a good deed
    your future

    Direct from BT Pay, you can choose the optional private pension suitable for your lifestyle.

    Ai Search
    Maintenance iconOops, it seems that something went wrong. Don't be afraid, it is not your fault. Small problems happen from time to time. What can you do? Try again later.
    Logo Question BT
    Întreb BT is the largest online financial education program of Banca Transilvania, with over 2,000 questions and answers about banking.
    Frequently Asked Questions
    Powered by Microsoft Foundry
    AI Search offers automatically generated answers, using Claude-Haiku-4.5 technology and an advanced orchestration mechanism through agents. The answers may contain inaccurate or potentially offensive content, which does not represent the point of view of Banca Transilvania. You are solely responsible for the use of the content generated by this service. Read .
    Terms and conditions

    Disclaimer

    AI Search is a pilot project - in beta version - that uses Claude-Haiku-4.5 technology to simplify the process of searching and understanding banking products.

    AI Search is trained to answer questions exclusively related to banking products offered by BT, but in certain situations and depending on the questions asked, it may also answer general questions. The answers provided are generated automatically and should be used for informational purposes only. The service may sometimes provide inaccurate or potentially offensive content, which does not represent the view of Banca Transilvania. You are solely responsible for using the content generated by this service in any manner. Do not rely on this service for financial, legal, or other professional advice and do not enter personal data or other confidential information into it.

    The use of AI Search implies acceptance of the Terms and Conditions.

    Access to and use of the service implies unconditional acceptance of these terms and conditions. If you do not agree with them, please do not use this service. By accepting the terms and conditions to use this service algorithmically provided by an artificial intelligence model, you assume all risk regarding the quality, safety, and performance of this service.

    Banca Transilvania does not provide any guarantees regarding the answers given by this service.

    AI Search provides algorithmically generated answers and these may sometimes contain inaccurate information or potentially offensive language. This information does not express the position of Transilvania Bank and cannot engage the Bank's responsibility for the provided content.

    AI Search does not provide answers to personalized questions, so by using it you are obliged not to provide or enter any personal data or other confidential information in the messages/questions sent. In case of non-compliance with this obligation, by inserting personal data/confidential information within AI Search, you express your consent for the processing of such data for the purpose of providing the service (answers to the questions you ask), as well as for the improvement of the algorithmic model of the robot by its developer.

    Any information provided by users during interaction with AI Search will be treated confidentially, being disclosed only to recipients who have the right and need to know it.

    The content offered by AI Search is for informational purposes only.

    Users are responsible for the questions and messages addressed within the use of AI Search. Any abuse or inappropriate language may lead to the interruption of the interaction.

    AI Search does not provide financial, legal, or professional advice and does not replace consulting human experts or specialized professionals in the respective field. Users should not rely on the information provided by AI Search for decision making.

    The bank reserves the right to interrupt the AI Search service at any time, without prior notice.

    Terms and conditions may be reviewed/updated at any time.

    Investments, directly from the app

    You have at one click distance 14 investment funds in RON, EUR, and USD, with different risk levels and potential returns.

    BT Pay - QR download the application

    The investment that
    take care of yourself

    You can start building your future as early as today, if you choose to save through a private pension fund directly from BT Pay.