On Monday (30 November) and Tuesday (1 December), our BT and BT Italia branches will be closed. We’ll be spending these days at home, with family.😊 If you need us, you can find us at BT branches in shopping centres, between 12:00-18:00.

It’s been a tough year for all of us, but we hope these holidays find you well, together with your loved ones — or at least thinking of them.

The BT call center operates 24/7. You also have all our online banking solutions at your fingertips:

NEO Mobile Banking & Internet Banking

• Pay bills;
• Check your balance;
• Exchange currencies.

BT Pay 

• Transfer money by phone number or IBAN;
• Pay your Star card instalment by transfer;
• Lock or unlock your card in the app.

BT Visual Help

• See the list of transactions for the last 3 days;
• Generate an account statement quickly;
• Change your card transaction limits.

Livia – right in Facebook Messenger

• Check your balance;
• Get your IBAN quickly;
• Check the number of loyalty points accumulated on your STAR shopping card.

Raul – for your business account, right on WhatsApp

• Check your account balance;
• Get your IBAN quickly;
• Check details of your loan with BT and BT Mic.

Don’t forget you can also do your banking at BT Express Plus ATMs:

• Check your account balance;
• Pay bills;
• Deposit | withdraw cash;
• Exchange currencies;
• Activate your card and manage your PIN.

Contact details

Call Center: 0264 308 028

contact@bancatransilvania.ro