On June 1, most BT branches will be closed.

On that day, we will be open only in BT branches located in shopping centers, operating from 12:00-18:00.  

What you can do:

• Currency exchange at the exchange desk
• Account statements
• Card issuance and reissuance, PIN reset, chargeback requests, changing card transaction limits, card blocking, activating/modifying BT24 and NEO, SMS Alert
• Credit scoring and receiving loan documentation
• Accepting debit instruments for settlement

BT’s Call Center operates 24/7. You also have all our online banking solutions at hand:

• NEO Mobile Banking & Internet Banking 
• BT Pay  
• BT Visual Help 
• Livia – directly on Facebook Messenger
• Raul – for your business account directly on Whatsapp

Don’t forget you can also carry out transactions at BT Express Plus ATMs:

• Check your account balance
• Pay bills
• Deposit | withdraw cash
• Exchange currency
• Activate your card and manage your PIN

Contact details

Call Center: 0264 308 028

contact@bancatransilvania.ro