On 1 May we’re taking a short break and BT branches will be closed. 😊

If you need us, you can find BT branches in shopping centers between 12:00 and 18:00. Hours may also depend on the malls’ schedules, so we recommend checking them before you visit.

What you can do:

• Currency exchange at the FX desk
• Account statements
• Card issuance and reissuance, PIN reset, chargeback requests, change card transaction limits, block a card, activate/update BT24 and NEO, SMS Alert
• Credit scoring and loan documentation intake
• Lodging debit instruments for clearing

BT Call Center operates 24/7. You also have all our online banking solutions at hand:

• NEO Mobile Banking & Internet Banking 
• BT Pay  
• BT Visual Help 
• Raul – for your business account, right on WhatsApp

Don’t forget you can also carry out transactions at BT Express Plus ATMs:

• Check your account balance
• Pay bills
• Deposit | withdraw cash
• Exchange currency
• Activate your card and manage your PIN

Contact details

Call Center: 0264 308 028

contact@bancatransilvania.ro