On 21 June, most BT branches will be closed.

The exception is BT branches in shopping centers, which will be open from 12:00-18:00.  

Available services:

• Currency exchange at the exchange desk
• Account statements
• Card issuance and reissuance, PIN reset, chargeback requests, changes to card transaction limits, card blocking, activation/changes to BT24 and NEO, SMS Alert
• Credit scoring and collection of loan documentation
• Submission of debit instruments for settlement

BT’s Call Center operates 24/7. You also have all our online banking solutions at hand:

• NEO Mobile Banking & Internet Banking 
• BT Pay  
• BT Visual Help 
• Livia – directly in Facebook Messenger
• Raul – for your business account directly on WhatsApp

Don’t forget you can also make transactions at BT Express Plus ATMs:

• Check your account balance
• Pay bills
• Deposit | withdraw cash
• Exchange currency
• Activate your card and manage your PIN

Contact details

Call Center: 0264 308 028

contact@bancatransilvania.ro