Call Center
  • Indicatore stato Call Center emoji dinamica
    High waiting time!

    Currently, we are receiving a very large number of calls at the Call Center. If you have an urgent problem, call now, and if not, we will wait for you later. For quick answers, try Question BT - si apre in una nuova scheda o BT Visual Help - si apre in una nuova scheda.

  • 0264 308 028 o *8028The number is available from any national network. Standard rate.
    0264 303 003Direct line for all Romanians who have left the country, including assistance in English. Standard rate.
    Fraud assistance
    In case you suspect fraud on your account, call quickly at 0264 308 055. Normal rate.
    BT AI Chat logo - si apre in una nuova scheda

    AI Search from Ask BT answers all your banking questions.

    - si apre in una nuova scheda

    See your account details quickly, call 0264 308 000 and you receive an SMS with the access link.

    You have reached the end of the results
    No results found
    your money reserve

    FIDO BANCARIO

    your money reserve

    What if your Plan B comes in the form of 6 incomes? You have the overdraft credit directly on your salary card, no stress, no trips to the bank.

    Salta al contenuto principale

    INTEREST ADVANTAGEOUS

    Fixed, at 14% per year if you collect the income in the BT account.

    CREDIT FOR 12 MONTHS

    With the possibility of automatic extension.

    ANALYSIS COMMISSION zero

    ZERO commission for analysis and administration. Automatically more advantageous costs for you.

    QUICK APPROVAL, IN 24H

    And without trips to the bank. You can even apply from BT Pay.

    An ETF for Romania
    BT România ETF offers you diversification and flexibility, with exposure to the most important local companies listed on the BVB. Easy to trade, directly from BT Trade.
    Learn more
    An ETF for Romania
    DO YOU NEED MONEY FAST?

    FROM 6X YOUR INCOME, directly to the debit card

    You have financial flexibility between collected incomes or in unforeseen situations.
    You do not need to apply for a loan every time and you have quick access to money in case of emergency, within 24 hours.

    • Credito 100% ONLINE

      You take the overdraft directly from BT Pay.

    • Increase the line of credit

      You can ask for more money, quickly, directly from the app.

    • Storico transazioni

      See your overdraft information: how much money you took, in which account it was deposited, and what costs the line of credit has.

    • Automatic refund

      Do you top up the current account? The loan is repaid automatically, and interest is applied only to what you have used. Simple and efficient.

    OVERDRAFT GRANTING CONDITIONS

    • Cittadinanza romena
    • Permanent income
    • Seniority of at least 3 months at the current workplace
    • Minimum income of 800 lei
    • At least one BT debit card issued on the personal account (except the BT meal card)
    OVERDRAFT GRANTING CONDITIONS

    Costs

    • The interest rate is fixed, 14%/year if you collect the income in the BT account and 17%/year if you do not collect the income at BT.
    • The repayment of the line of credit is made automatically from the available balance in the current account.
    • The interest is calculated daily on the amount used from the granted credit limit and must be paid on the last day of the month.
    • Every time you top up your current account, you partially repay the credit and reduce your used credit limit.
    As many plans, as many advantages.

    Until 6 incomes

    As many plans, as many advantages.

    QUICK HELP

    Overdraftul (descoperirea de cont) este o rezervă de bani în lei, pusă la dispoziție de bancă, de până la 6 salarii, atașată contului curent și pe care o poți folosi automat atunci când fondurile proprii se epuizează.

    Plătești dobândă doar pentru suma utilizată, iar pe măsură ce îți încasezi salariul sau alimentezi contul, suma folosită se rambursează automat și devine din nou disponibilă.

    În plus, obținerea overdraftului este simplă și rapidă:  îl poți solicita online, din BT Pay, sau în orice unitate BT. Dacă îți încasezi salariul în contul deschis la bancă, nu este necesar să prezinți documente de venit de la angajator. 💰

    Poți solicita acest produs dacă:
    ➤ ești persoană fizică de cetățenie română;

    ➤ obții un venit lunar eligibil mai mare de 800 lei;

    ➤ ai cel puțin 3 luni vechime la locul actual de muncă;

    ➤  deții cel putin un card de debit BT emis pe contul personal (cu excepția cardului de masă BT);

    ➤ nu ai un overdraft activ la BT.

    Di overdraft or account overdraft at our place, you can obtain up to 6 salaries / 6 pensions, within the maximum limit of 50,000 RON, provided that you fit within the indebtedness degree. 🙂

    The Overdraft interest rate is variable and is established individually, depending on your client profile and the policy of Transilvania Bank.

    What is important to know:

    • Interest applies only to the amount used: You pay interest only on the part of the Overdraft limit that you have actually spent, and only for the period during which you used it.
    • Better costs for loyal customers: If you receive your salary in the BT account, you can benefit from a preferential interest rate, more advantageous of 14%/year. If you do not receive your salary at BT the interest rate is 17%/year.

    What do you have to do in BT Pay to get the Reserve Money directly from BT Pay?

    ➤⠀Select the option Reserve money from the application's homescreen;

    ➤⠀You validate the identity card, contact details and complete the specific information for obtaining the credit line;

    ➤⠀You sign the ANAF agreement, view the offer, and electronically sign all contractual documents;

    ➤⠀The money is in the account immediately and you can use it directly with the phone or physical debit card.

    Done! That simple. 😊

    • identity card in original
    • loan application
    • income certificate issued by the employer (if the ANAF query does not provide the requested information, query carried out based on the income consultation agreement at ANAF signed by the client)

    Immediately after you sign the contractual documents the money is in the account and ready to be used for anything you need! 💪

    👌 Yes, whenever a need arises, by request addressed to a BT unit or through BT Pay.

    The repayment of the amount used on the Overdraft is automatic. The Overdraft does not have a fixed monthly rate like a classic loan (e.g., personal loan).

    The refund is made automatically from any amount that enters your current account (salary, rents, transfers from other persons, etc.).

    These receipts automatically cover the amount used from the Overdraft. You pay monthly only the interest related to the amount and the days you have used the money.

    Yes, absolutely! This is the main purpose of the Overdraft.

    Overdraft is a flexible financing source, integrated into your current account. You can use it exactly like your own money, for any type of transaction:

    • Payments to merchants (physical or online) with the attached card.
    • Bank transfers.
    • Cash withdrawals from ATMs.

    Practically, whenever your balance reaches zero, the Overdraft automatically takes over the next payment up to the approved limit.

    WHY DELAY WHAT YOU WANT?

    With the overdraft credit from BT you have 6x your income exactly when you need it. For unforeseen expenses or new adventures, everything is simple, fast, and handy. Apply online and enjoy everything you have on your wishlist.