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    High waiting time!

    Currently, we are receiving a very large number of calls at the Call Center. If you have an urgent problem, call now, and if not, we will wait for you later. For quick answers, try Question BT - si apre in una nuova scheda o BT Visual Help - si apre in una nuova scheda .

  • 0264 308 028 o *8028The number is available from any national network. Standard rate.
    0264 303 003Direct line for all Romanians who have left the country, including assistance in English. Standard rate.
    Fraud assistance
    In case you suspect fraud on your account, call quickly at 0264 308 055.Normal rate.
    BT AI Chat logo - si apre in una nuova scheda

    AI Search from Ask BT answers all your banking questions.

    - si apre in una nuova scheda

    See your account details quickly, call 0264 308 000 and you receive an SMS with the access link.

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    Options regarding the processing of personal data for advertising purposes

    Let's talk, about how you want us to talk 😊

    Noi, alla BT, crediamo nelle relazioni di lunga durata e, come ogni buon partner, desideriamo esserti vicini. La protezione dei tuoi dati personali è importante per noi. Proprio per questo motivo, vogliamo assicurarci che le normative europee (GDPR) vengano rispettate.

    To express your options regarding the ways and methods we communicate with you for advertising purposes, please review the information and complete the form below.

    This service is dedicated exclusively to BT customers. Strictly for the purpose of identifying you in BT records, please enter in the fields below the phone number you declared at the Bank and the personal numeric code. If you do not complete this data, it will be impossible for us to mark your options in the online form dedicated to expressing marketing consent.

    After entering the phone number, you will receive a confirmation code with which you can log in to modify the marketing agreement.

    This service is exclusively dedicated to BT clients.
    We use your phone number and personal numeric code (CNP) to verify your identity and your status as a BT client.