BT24 Mobile and BT24 Internet Banking are no longer available, but to manage their banking, customers — individuals and companies — have the BT Pay and BT Go apps, in both mobile and web versions:

For individuals:

• BT Pay Mobile can be downloaded free of charge from Google Play Store, App Store and HUAWEI AppGallery.
• BT Pay Web is available in the Internet Banking section of the bank’s website and is intended for those who prefer to manage their finances from a laptop or desktop. Customers who access the old BT24 Internet Banking interface are automatically redirected to BT Pay Web, where they can use the same login credentials to sign in.
  
  

For companies:

• BT Go Mobile lets you manage your company’s finances right from your phone and can be downloaded free of charge from Google Play Store, App Store and HUAWEI AppGallery.
• BT Go Web for managing your company’s finances from a laptop or desktop. Users who still access the former BT24 site are automatically redirected to the web applications’ login page.
  
  

Context:

BT Pay and BT Go have become the only applications through which individual and corporate customers can bank with Banca Transilvania, in line with the migration plan announced at the beginning of this year. Moving to the new apps gives customers a simpler banking experience and access to the same features.

Recommendations for online safety

The BT Pay and BT Go apps provide a high level of protection, with advanced authentication mechanisms and continuous transaction monitoring. Banca Transilvania recommends that customers use devices with up-to-date operating systems, avoid disclosing authentication information, and emphasizes that the bank does not request, through any communication channel, personal data or access credentials and does not send links to install the applications.

To report fraud, or if you receive communications that appear to come from Banca Transilvania but raise suspicions, you can use the following contact details: 0264 308 055, contact@btrl.ro.