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    Deposit Guarantee

    Bank Deposit Guarantee Fund is the only institution in Romania that has the mission to guarantee deposits constituted at credit institutions participating in the Fund, as well as to pay compensations to guaranteed depositors, within the guarantee limit and other conditions established by law, when the deposits become unavailable.

    The Bank Deposit Guarantee Fund guarantees deposits, in any currency, at credit institutions participating in the Fund, within the limits and conditions provided by law. An exception to the payment of compensations is made for deposits that fall into the uninsured categories, as presented in list of deposits excluded from guarantee, according to the provisions of Law 311/2015 concerning deposit guarantee schemes and the Bank Deposit Guarantee Fund.

    Deposits held by natural or legal persons at institutions participating in the Fund are guaranteed by law by Bank Deposit Guarantee Fund within the limit of 100,000 euros, in lei equivalent.

    Deposits made by individuals resulting from:

    • real estate transactions related to real estate with residential destination;
    • the event of retirement, dismissal, from the disability status or death of the depositor;
    • the collection of insurance allowances or compensation for damages resulting from crimes or for wrongful convictions.

    They are covered over the equivalent in lei of the amount of 100,000 euros, for a period of 12 months from the date on which the amount was credited to the account at the Bank or from the date on which the deposits can be legally transferred to another credit institution.

    The classification of the amounts into the three categories mentioned above is made based on the supporting documents presented by the bank's client.

    In case deposits at a credit institution participating in the Fund become unavailable, FGDB will ensure the payment of compensations, within the guarantee limit. Compensation payments are made only in lei.

    By compensation, according to the law, means the amount that the Fund pays to each guaranteed depositor for unavailable deposits, regardless of their number, within the guarantee ceiling and under the conditions provided by Law 311/2015 on deposit guarantee schemes and the Bank Deposit Guarantee Fund.

    Compensation level it is calculated as follows: from the sum of all the guaranteed deposits that a person holds at the respective credit institution (at the moment they became unavailable) the total value of the due debts that they have until that date to the credit institution is deducted.

    Compensation Payment is made in the national currency, regardless of the deposit/deposits currency.

    Termstart a paymentsthe compensation period is 7 working days from the date the deposits became unavailable.

    Document „DEPOSITOR INFORMATION” includes „list of deposits excluded from guarantee” and „the form for information provided to depositors” according to the provisions of Law 311/2015 regarding deposit guarantee schemes and the Bank Deposits Guarantee Fund.

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    AI Search provides automatically generated answers, using Claude-Haiku-4.5 technology and an advanced agent orchestration mechanism. The answers may contain inaccurate or potentially offensive content, which does not represent the point of view of Banca Transilvania. You are solely responsible for the use of the content generated by this service. Read .
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    Esclusione di responsabilità

    AI Search is a pilot project - in beta version - that uses Claude-Haiku-4.5 technology to simplify the search and understanding process of banking products.

    AI Search is trained to answer questions exclusively related to banking products offered by BT, but in certain situations and depending on the questions asked, it may also answer general questions. The answers provided are generated automatically and should be used for informational purposes only. The service may sometimes provide inaccurate or potentially offensive content that does not represent the point of view of Banca Transilvania. You are solely responsible for using the content generated by this service in any way. Do not rely on this service for financial, legal, or other professional advice and do not enter personal data or other confidential information into it.

    Using AI Search requires acceptance of the Terms and Conditions.

    Access to and use of the service implies unconditional acceptance of these terms and conditions. If you do not agree with them, please do not use this service. By accepting the terms and conditions to use this service provided algorithmically by an artificial intelligence model, you assume all risk regarding the quality, safety, and performance of this service.

    Banca Transilvania does not provide any warranty regarding the answers given by this service.

    AI Search provides algorithmic answers and these may sometimes contain inaccurate information or potentially offensive language. This information does not express the position of Banca Transilvania and cannot engage the Bank's responsibility for the content provided.

    AI Search does not provide answers to personalized questions, so by using it you are obliged not to provide or enter any personal data or other confidential information in the messages/questions sent. In case of non-compliance with this obligation, by inserting personal data/confidential information within AI Search, you express your consent for their processing in order to provide the service (answers to the questions you ask), as well as for the improvement of the robot's algorithmic model by its developer.

    Any information provided by users during interaction with AI Search will be treated confidentially, being disclosed only to recipients who have the right and need to know it.

    The content provided by AI Search is for informational purposes only.

    Users are responsible for the questions and messages addressed during the use of AI Search. Any abuse or inappropriate language may lead to the termination of the interaction.

    AI Search does not provide financial, legal, or professional advice and does not replace consulting human experts or specialized professionals in the respective field. Users should not rely on the information provided by AI Search for decision-making.

    The bank reserves the right to interrupt the AI Search service at any time, without prior notice.

    Terms and conditions may be revised/ updated at any time.