When you come for the first time to Transilvania Bank, to get to know each other better, it is necessary to update the company's data through the legal representative. Information about the minimum necessary documentation you need to have can be consulted here.
Call Center
High waiting time!
Currently, we are receiving a very large number of calls at the Call Center. If you have an urgent problem, call now, and if not, we will wait for you later. For quick answers, try Question BT - opens in a new tab or BT Visual Help - opens in a new tab.
0264 308 028 or *8028The number is available from any national network. Standard rate.
0264 303 003Direct line for all Romanians who have left the country, including assistance in English. Standard rate.
Fraud assistance
In case you suspect fraud on your account, call quickly at 0264 308 055. Normal rate.
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AI Search from Ask BT answers all your banking questions.
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See your account details quickly, call 0264 308 000 and you receive an SMS with the access link.