• Business
  • Investor Relations
  • Call Center
  • Call Center status meter dynamic emoji
    High waiting time!

    Currently, we are receiving a very large number of calls at the Call Center. If you have an urgent problem, call now, and if not, we will wait for you later. For quick answers, try Question BT - opens in a new tab or BT Visual Help - opens in a new tab.

  • 0264 308 028 or *8028The number is available from any national network. Standard rate.
    0264 303 003Direct line for all Romanians who have left the country, including assistance in English. Standard rate.
    Fraud assistance
    In case you suspect fraud on your account, call quickly at 0264 308 055.Normal rate.
    BT AI Chat logo - opens in a new tab

    AI Search from Ask BT answers all your banking questions.

    - opens in a new tab

    See your account details quickly, call 0264 308 000 and you receive an SMS with the access link.

    You have reached the end of the results
    No results found
    Skip to main content

    Examples
    representative

    Choose the type of credit
  • Patient Loan in lei, variable interest, without real estate mortgage (decreasing installments)
    Credit value
    43,000 lei
    Loan duration
    10 years (120 monthly installments)
    Interest
    Variable 12,31% * (IRCC + 6.75pp)
    Monthly rate
    Starting from 799 lei
    DAE (Annual Percentage Rate)
    13.19%
    Analysis commission
    200 lei
    Annual management commission
    0 lei
    Total cost of credit
    26,976 lei
    Total amount to be paid
    69,976 lei
    *In the case of patient loans with variable interest rate, it consists of the bank's fixed margin, plus the IRCC reference index and varies depending on the latter. The interest will be updated and changed by the bank quarterly, depending on the IRCC monetary index. The variation of the reference index, as well as the fluctuation of incomes, may influence the ability to pay the loan installments or the total amount to be paid.
    Patient loan in lei, variable interest, without real estate mortgage (equal installments)
    Credit value
    43,000 lei
    Loan duration
    10 years (120 monthly installments)
    Interest
    Variable 12,31% * (IRCC + 6.75pp)
    Monthly rate
    625 lei
    DAE (Annual Percentage Rate)
    13.17%
    Analysis commission
    200 lei
    Annual management commission
    0 lei
    Total cost of credit
    32,247 lei
    Total amount to be paid
    75,247 lei
    *In the case of patient loans with variable interest rate, it consists of the bank's fixed margin, plus the IRCC reference index and varies depending on the latter. The interest will be updated and changed by the bank quarterly, depending on the IRCC monetary index. The variation of the reference index, as well as the fluctuation of incomes, may influence the ability to pay the loan installments or the total amount to be paid.
    Patient Credit in lei, variable interest, with real estate mortgage (decreasing installments)
    Credit value
    120,000 lei
    Loan duration
    30 years (360 monthly installments)
    Interest
    Variable 9.81% * (IRCC + 4.25pp)
    Monthly rate
    Starting from 1,314 lei
    DAE (Annual Percentage Rate)
    10.55%
    Analysis commission
    500 lei
    Annual management commission
    100 lei
    Total cost of credit
    181.236 lei
    Total amount to be paid
    301,236 lei
    *In the case of patient loans with variable interest rate, it consists of the bank's fixed margin, plus the IRCC reference index and varies depending on the latter. The interest will be updated and changed by the bank quarterly, depending on the IRCC monetary index. The variation of the reference index, as well as the fluctuation of incomes, may influence the ability to pay the loan installments or the total amount to be paid.
    Patient Credit in lei, variable interest, with real estate mortgage (equal installments)
    Credit value
    120,000 lei
    Loan duration
    30 years (360 monthly installments)
    Interest
    Variable 9.81% * (IRCC + 4.25pp)
    Monthly rate
    1,036 lei
    DAE (Annual Percentage Rate)
    10.5%
    Analysis commission
    500 lei
    Annual management commission
    100 lei
    Total cost of credit
    257,218 lei
    Total amount to be paid
    377.218 lei
    *In the case of patient loans with variable interest rate, it consists of the bank's fixed margin, plus the IRCC reference index and varies depending on the latter. The interest will be updated and changed by the bank quarterly, depending on the IRCC monetary index. The variation of the reference index, as well as the fluctuation of incomes, may influence the ability to pay the loan installments or the total amount to be paid.

    Reference interest rates credits

    Ai Search
    Maintenance iconOops, it seems something went wrong. Don't be afraid, it's not your fault. Sometimes small problems happen from time to time. What can you do? Try again later.
    BT Question Logo
    Întreb BT is the largest online financial education program of Banca Transilvania, with over 2,000 questions and answers about banking.
    Frequently Asked Questions
    Powered by Microsoft Foundry
    AI Search provides automatically generated answers, using Claude-Haiku-4.5 technology and an advanced agent orchestration mechanism. The answers may contain inaccurate or potentially offensive content, which does not represent the point of view of Banca Transilvania. You are solely responsible for the use of the content generated by this service. Read .
    Terms and conditions

    Disclaimer

    AI Search is a pilot project - in beta version - that uses Claude-Haiku-4.5 technology to simplify the search and understanding process of banking products.

    AI Search is trained to answer questions exclusively related to banking products offered by BT, but in certain situations and depending on the questions asked, it may also answer general questions. The answers provided are generated automatically and should be used for informational purposes only. The service may sometimes provide inaccurate or potentially offensive content that does not represent the point of view of Banca Transilvania. You are solely responsible for using the content generated by this service in any way. Do not rely on this service for financial, legal, or other professional advice and do not enter personal data or other confidential information into it.

    Using AI Search requires acceptance of the Terms and Conditions.

    Access to and use of the service implies unconditional acceptance of these terms and conditions. If you do not agree with them, please do not use this service. By accepting the terms and conditions to use this service provided algorithmically by an artificial intelligence model, you assume all risk regarding the quality, safety, and performance of this service.

    Banca Transilvania does not provide any warranty regarding the answers given by this service.

    AI Search provides algorithmic answers and these may sometimes contain inaccurate information or potentially offensive language. This information does not express the position of Banca Transilvania and cannot engage the Bank's responsibility for the content provided.

    AI Search does not provide answers to personalized questions, so by using it you are obliged not to provide or enter any personal data or other confidential information in the messages/questions sent. In case of non-compliance with this obligation, by inserting personal data/confidential information within AI Search, you express your consent for their processing in order to provide the service (answers to the questions you ask), as well as for the improvement of the robot's algorithmic model by its developer.

    Any information provided by users during interaction with AI Search will be treated confidentially, being disclosed only to recipients who have the right and need to know it.

    The content provided by AI Search is for informational purposes only.

    Users are responsible for the questions and messages addressed during the use of AI Search. Any abuse or inappropriate language may lead to the termination of the interaction.

    AI Search does not provide financial, legal, or professional advice and does not replace consulting human experts or specialized professionals in the respective field. Users should not rely on the information provided by AI Search for decision-making.

    The bank reserves the right to interrupt the AI Search service at any time, without prior notice.

    Terms and conditions may be revised/ updated at any time.