Our official pages on social networks have been created to keep in touch with our community and to provide relevant information about the products and services of Banca Transilvania. We have official accounts on LinkedIn, Instagram, Facebook, TikTok, Twitter, and YouTube.
When interacting with our social media pages, please respect the following rules:
Be respectful and relevant
Because we want to have a constructive dialogue, please use polite language when writing to us on any of our Social Media pages. We want our social media pages to be a positive and welcoming space. Therefore, we will remove any post or comment that is abusive, contains obscenities, insults, threats, incites hatred, violence or discrimination of any kind, or that includes personal data that is not public (such as email addresses, phone numbers, postal addresses, personal numeric codes, account numbers, PAN card, passwords or any other data that allows the identification of the person).
The content posted on any official Banca Transilvania account on Social Media is the exclusive property of Banca Transilvania, its affiliates and/or content providers. Copyrights, trademarks, and other applicable laws protect the published content. The use of this content without written authorization from Banca Transilvania is prohibited.
Occasionally, we may share content from third-party websites that we consider relevant to our community. However, please keep in mind that this does not in any way constitute an official endorsement of the respective site or company by BT.
Protect your privacy
Our official social media pages are public, which means anyone can see your post or comment. For the privacy and security of your data, please do not disclose information about your bank accounts in any post or comment on any of our social media pages. We will never ask you to provide account information, such as account number, password, or PIN code, on any social media channel.
Any content you post on any of Banca Transilvania's official social media pages (including images, information, or opinions), as well as the information you provide on these sites (for example, your profile), is subject to the website's terms of use and its own privacy policy, which we recommend you read carefully.
Get in touch with us
For questions about the accounts, products, and services you hold at BT, we encourage you to contact us through one of the presented methods here.
Violations of the rules
We reserve the right to remove any post or comment that, in our opinion, violates the Community Rules, any other Terms and Conditions, or any other applicable rules or laws. Repeated violations of the Community Rules may lead to the user being blocked on the respective platform without prior written notice. We reserve the right to cooperate and comply with any requests from competent authorities to provide information about any post on our social media pages.
For questions about our social media pages, you can contact us at facebook@bancatransilvania.ro.
