• Call Center
  • Call Center status meter dynamic emoji
    High waiting time!

    Currently, we are recording a very large number of calls in the Call Center. If you have an urgent problem, call now, and if not, we look forward to seeing you later. For quick answers, try Question BT - opens in a new tab or BT Visual Help - opens in a new tab.

  • 0264 308 028 or *8028The number is available from any national network. Normal rate.
    0264 303 003Direct line for all Romanians who are abroad, including assistance in English. Regular rate.
    Fraud assistance
    In case you suspect fraud on your account, call quickly at 0264 308 055. Normal rate.
    BT AI Chat Logo - opens in a new tab

    AI Search from Ask BT answers all your banking questions.

    - opens in a new tab

    See your account details quickly, call 0264 308 000 and you receive a text message with the access link.

    You have reached the end of the results
    No results found
    Skip to main content

    COMPARE
    STAR CARDS

    star gold
    star platinum
    strong star
    star gold
    star platinum
    strong star
    Mandatory minimum income
    800 lei
    4.000 lei
    12,000 lei
    Maximum amount
    25,000 lei
    50,000 lei
    150,000 lei
    Grace period
    Up to 55 days
    Up to 55 days
    Up to 55 days

    THE BENEFITS OF STAR

    You receive Star points
    Up to 18 interest-free installments in 40,000 partner stores
    Free Internet and Mobile banking in the first 6 months
    Cash release in emergency regime
    Replacement card in emergency mode
    Access to business lounges in the airports of Bucharest and Cluj-Napoca
    Travel insurance abroad
    Special benefits and discounts at home and abroad through Visa Premium
    Concierge Services
    Access to over 1,700 VIP lounges and Business Lounges in more than 145 countries
    Access conditions for business lounges in the airports of Bucharest and Cluj-Napoca
    Conditions for travel insurance

    Costs

    Card issuance
    20 lei
    100 lei
    350 lei
    Card administration
    25 lei/year
    200 lei/year
    350 lei/year
    If you put back on the card what you spend until the 25th of the next month
    0 lei
    0 lei
    0 lei
    Commission for cash withdrawal from BT ATMs and POS terminals
    1%, minimum 2.5 lei
    1%, minimum 2.5 lei
    1%, minimum 2.5 lei
    Commission for using ATMs and POS terminals from the counters of other banks in the country and abroad for cash
    1% + 3.5 lei
    1% + 3.5 lei
    1% + 3.5 lei
    Fees and card commissions
    Fees and commissions in BT Pay