See your account details quickly, directly from your phone. Both for your personal account and for the business account.
The phone number and the email must be registered in the bank's system and you need a good Internet connection.
What information do you find in BT Visual Help?
Check the account balance quickly - section Accounts and transactionsFind out the account IBAN - section Accounts and transactionsDo you have details about the blocked amounts - section Accounts and transactionsSee transaction history from the last 10 days - section Accounts and transactionsDo you have details about installment transactions with STAR Card - section Accounts and transactionsSee payment obligations for credit cards - section Accounts and transactionsYou quickly generate the bank or credit card statement - section Request excerptDownload the PDF document with the IBAN List - section IBAN & CIF ListFind out the client code or VAT number - section IBAN & CIF ListYou request the unblocking of the amount due, in case there are active seizures - section AttachmentsSee personalized information about card and non-card credits - section Information about my creditsDo you have details about the outstanding amounts* - section My outstanding amountsSee personalized information about deposits and savings accounts - section My savingsYou download the PDF document with the Income statement obtained from interests - section
Interest income statementTemporarily or permanently block the card - section Card blockingRequest the issuance of a new card after the permanent blocking of the old one - section Card blocking Modify trading limits - section Card limit changeYou request a dispute of a card payment - section Transaction dispute How do you access the platform?
1Short call 0264 308 000, without entering into conversation with us
2
We send you an SMS with the access link to BT Visual Help
3
Save the number, so it will be easier for you next time 😉
