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    High waiting time!

    Currently, we are receiving a very large number of calls at the Call Center. If you have an urgent problem, call now, and if not, we will wait for you later. For quick answers, try Question BT - opens in a new tab or BT Visual Help - opens in a new tab.

  • 0264 308 028 or *8028The number is available from any national network. Standard rate.
    0264 303 003Direct line for all Romanians who have left the country, including assistance in English. Standard rate.
    Fraud assistance
    In case you suspect fraud on your account, call quickly at 0264 308 055.Normal rate.
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    AI Search from Ask BT answers all your banking questions.

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    See your account details quickly, call 0264 308 000 and you receive an SMS with the access link.

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    Protect yourself from online frauds

    Online frauds are increasingly frequent. Within the FIT program: Finance Made Simple for Everyone, we have prepared a quiz with 10 questions that test your knowledge about online safety. Complete the quiz and learn more about how to protect yourself from online frauds.

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    Online safety

    Fraud attempts are increasingly frequent in the online space, and a few seconds of inattention can mean the difference between keeping your money and data safe… or not. 👀 We are always on alert when it comes to the safety of your data or your money.