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    Titan Agency
    ADDRESSBd. Nicolae Grigorescu, No. 31, Bl. N22, Sector 3
    SCHEDULECloses at 17:00
    Monday - Friday
    09:00 - 17:00
    Pause
    13:00 - 13:30
    Saturday
    Closed
    Sunday
    Closed
    SERVICES
    • ATM Multifunctional
    • Cards
    • Current account
    • Credits
    • Online booking
    • Bill payments
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    THE CLOSEST

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    Theodor Pallady Agency

    Bd. Theodor Pallady, Nr. 1, Bl. 26, Sector 3

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    Bucharest Park Lake Mall Agency

    B-dul. Liviu Rebreanu, Nr. 4, Sector 3

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    Patrascanu Agency

    Bd. Lucretiu Patrascanu, No. 19, Bl. MC18, Ground floor, Sector 3

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    Bd. Theodor Pallady No.1 Bl. 26

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    BT Express

    Bd. Theodor Pallady, Nr. 1, Bl. 26

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    BT Cash and Drop

    Bd Theodor Pallady Nr.1 Bl 26 , Sector 3

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    ALLOWED OPERATIONS IN UNIT

    QUICK HELP

    Exchange rate (exchange rate) represents the price of one monetary unit of a country's currency, expressed in monetary units of another country. 🌍

    How many types of courses are there?

    Reference exchange rate: at 13:00 of each trading day, BNR accumulates the arithmetic means of the exchange rates (the quotation „BID” / „ASK) of the main 10 banks in the system.

    The resulting value, as an average, is published on the BNR website and in various systems (Bloomberg, Reuters, etc.), being also picked up by the media. 📈

    Thus, this course does not have direct relevance for intraday transactions.

    It is just a reference course, a quote „midprice” (average of „BID” / „ASK), established today and used the next day in accounting records, for tax reasons. 🤓


    Market rate: it is formed at the interbank level, depending on the demand-supply ratio.

    What are the sizes of the market price?

    BID quote(or purchase rate): is the course at which the one who show(s) price (in our case, the bank) buy currency basic against the other currency.

    ASK quote (or selling rate): is  the course at which the one who show(s) price (in our case, the bank) sell currency basic against the other currency.

    What are the courses according to the payment term?

    Spot rate (SPOT) or FX transaction „tdy” (today); tom (tommorow); spot” (over two days): it is a transaction of selling or buying an amount in one currency in exchange for another currency.

    The exchange rate is predetermined and may have 3 transaction settlement dates:

    „tdy”: today / today (t+0);

    „tom”: tomorrow / tomorrow (t+1);

    „spot”: in two days (t+2).


    Forward rateor FX forward transaction*: it is a sale / purchase of an amount in one currency, in exchange for another currency.

    The transaction is carried out at a fixed date in the future and at a predetermined rate on the transaction date, with the actual settlement of the amounts taking place on the established date. 📆

    *What NOT IS forward quotation:

    ⠀market expectation for the spot rate;

    ⠀indication or estimate of the spot rate in the future.

    What determines currency exchange rate fluctuations?

    In a free market, the exchange rate level is determined by the ratio between the demand and supply of currency:

    ⠀a large demand for foreign currency leads to an increase in the price, resulting in the depreciation of the national currency;

    ⠀a large supply of currency leads to a decrease in the exchange rate, resulting in the appreciation of the national currency.


    The factors influencing the demand and supply of currency will have a direct impact on the evolution of the exchange rate level. 💱


    Among the most important factors influencing the exchange rate are:

    speculative actions: inflows / outflows of large-value monetary flows in the short term;

    political factors (example of positive factors: legislative stability, long-term projects);

    interventions of central banks in the market: infusions / withdrawals of liquidity, purchases / sales of currency;

    financial monetary factors: interest rate practiced in the market, the situation of the trade balance, the budget deficit;

    internal economic factors: the volume of production, labor productivity, the quality of goods and services, purchasing power, etc.;

    external factors: policies (alliances, military conflicts), economic (free trade zones, economic crises in commercial partner areas) etc.

    To withdraw an amount greater than 40,000 RON or 5,000 EUR, you need to make an appointment at the agency at least 24 hours in advance.

    Scheduling is necessary, because for security reasons, both for customers and employees, we do not keep large amounts of money in neighborhood agencies. Therefore, for large withdrawals, the agency must be notified to bring the money to the unit. 😊

    In addition, you should know that the legislation in Romania provides for maximum limits on cash transactions, namely: 10,000 RON / day / for payments for legal entities. In case individuals, in general, there is no limit imposed by law. However, you must take into account the fact that any cash transaction over the value of 10,000 EUR or equivalent - regardless of currency - is automatically reported according to law 129 / 2019 for the prevention and combating of money laundering and terrorist financing to the National Office for the Prevention and Combating of Money Laundering.

    Also, cash operations carried out by individuals, as a result of the transfer of ownership rights over certain goods, the provision of services, as well as those representing the granting or repayment of loans, can be carried out within a daily limit of 50,000 RON / transaction. Under these conditions, for larger amounts, it is requested supporting documents📃, which can also include statements on their own responsibility by the clients (regarding the destination of the amounts).

    Given these conditions, banks (including Banca Transilvania) have the obligation to monitor compliance with the established limits and implicitly to request supporting documents for cash withdrawals exceeding certain amounts.

    Practically, according to the legislation, the Bank is obliged to request supporting documents for transactions of individuals that exceed 50,000 RON / transaction.

    Is it a good thing for society and clients that there is legislation requiring proof of the destination of funds?

    🤓 Yes, we believe so – especially since this legislation is similar in all civilized countries and throughout Europe. It is a good thing to have rules and for transactions to be checked, to ensure the transparency of transactions, the purpose for which they are carried out, and to make sure that illicit activities are not easily accomplished. That is, these limits and legal regulations – which exist all over Europe – help us to have a solid society and financial ecosystem, with rules and protected from illegal activities.

    You can request a Star Forte shopping card simply and quickly, 100% online, in BT Pay or visiting a BT unit.

    Online (recommended for the reduced processing time):Fill in the form on the website bancatransilvania.ro. The process is digital, and the necessary documents are obtained automatically through interconnection with ANAF, shortening the waiting time.

    In unit BT: We are waiting for you at any Banca Transilvania branch, where a consultant will assist you with the application process.

    Cards STAR Forte, Mastercard Forte for Doctors, STAR Gold, VISA Gold Rotary and STAR Platinum are included in our loyalty program, STAR BT.  

    Through this program, you benefit from points and interest-free installments at partner stores.

    For each transaction made entirely with one of the aforementioned cards, at any partner merchant, you receive STAR BT points. 🤩

    And 1 point received is worth 1 leu.

    You can use the points accumulated with partner merchants and, furthermore, with this card you have the possibility to pay in fixed installments, without interest, the number of installments may vary depending on the merchants. 😃

    Yes, it is possible. Registration in the Credit Bureau does not automatically mean rejection of a loan. We analyze the type of registration, your history and current situation, and we see together what solutions exist.

    If you are thinking of taking a new loan, you can calculate the monthly installments online in BT credit simulator and then you find out by phone if you qualify for the desired amount. Come in anytime BT unit let's discuss all the details or document yourself online, from our website, where we have prepared all the credit options for you. 😉

    *It is important to take into account that the results from the simulator are indicative. You can obtain a personalized answer in any of our units, where a consultant will discuss with you.
     
     

    Currently, you can only prepay in full or in part a loan in progress at BT at a BT branch. You only need to deposit in your current account the amount you want to prepay and then present yourself with your identity document at any BT branch to fill out the prepayment request.

    There is no minimum income ceiling to be able to apply for a BT credit. But it is good to know that your income influences the amount you can borrow and implicitly the monthly installment you will pay.

    To get an idea about the rate, you can quickly do a simulation here or we are waiting for you at any BT unit so we can find the optimal option for you together. 🤗

    The minimum income required to apply for a Star Card shopping card is:

    • Star Forte: 800 lei
    • Star Gold: 4.000 lei
    • Star Platinum: 12.000 lei

    The income refers to that obtained from salaries, pensions or other accepted incomes. The bank will conduct an eligibility analysis based on your current income and expenses, according to BNR regulations.

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    Titan Agency

    4.149 reviews
    To post in this section, we need to verify if you are a BT client. All you have to do is enter the phone number registered with BT and the date of birth, and we will send you a verification code via SMS.

    The phone number and date of birth entered do not match the data recorded in the records of Banca Transilvania. If you do not remember the declared information, please call us at the Call Center at 0264 30 828 or you can update your data with us by following this link .

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    The place where we take more time to talk about banking. From loans to digital solutions, we are here to help you. It is good to know that in this agency we have given up cash, but you can do any operation at the multifunction ATMs.
    Online appointments are not available at the moment. The system is temporarily under maintenance. We will be back soon. Thank you for your understanding!
    Ai Search
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    Întreb BT is the largest online financial education program of Banca Transilvania, with over 2,000 questions and answers about banking.
    Frequently Asked Questions
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    AI Search provides automatically generated answers, using Claude-Haiku-4.5 technology and an advanced agent orchestration mechanism. The answers may contain inaccurate or potentially offensive content, which does not represent the point of view of Banca Transilvania. You are solely responsible for the use of the content generated by this service. Read .
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    Disclaimer

    AI Search is a pilot project - in beta version - that uses Claude-Haiku-4.5 technology to simplify the search and understanding process of banking products.

    AI Search is trained to answer questions exclusively related to banking products offered by BT, but in certain situations and depending on the questions asked, it may also answer general questions. The answers provided are generated automatically and should be used for informational purposes only. The service may sometimes provide inaccurate or potentially offensive content that does not represent the point of view of Banca Transilvania. You are solely responsible for using the content generated by this service in any way. Do not rely on this service for financial, legal, or other professional advice and do not enter personal data or other confidential information into it.

    Using AI Search requires acceptance of the Terms and Conditions.

    Access to and use of the service implies unconditional acceptance of these terms and conditions. If you do not agree with them, please do not use this service. By accepting the terms and conditions to use this service provided algorithmically by an artificial intelligence model, you assume all risk regarding the quality, safety, and performance of this service.

    Banca Transilvania does not provide any warranty regarding the answers given by this service.

    AI Search provides algorithmic answers and these may sometimes contain inaccurate information or potentially offensive language. This information does not express the position of Banca Transilvania and cannot engage the Bank's responsibility for the content provided.

    AI Search does not provide answers to personalized questions, so by using it you are obliged not to provide or enter any personal data or other confidential information in the messages/questions sent. In case of non-compliance with this obligation, by inserting personal data/confidential information within AI Search, you express your consent for their processing in order to provide the service (answers to the questions you ask), as well as for the improvement of the robot's algorithmic model by its developer.

    Any information provided by users during interaction with AI Search will be treated confidentially, being disclosed only to recipients who have the right and need to know it.

    The content provided by AI Search is for informational purposes only.

    Users are responsible for the questions and messages addressed during the use of AI Search. Any abuse or inappropriate language may lead to the termination of the interaction.

    AI Search does not provide financial, legal, or professional advice and does not replace consulting human experts or specialized professionals in the respective field. Users should not rely on the information provided by AI Search for decision-making.

    The bank reserves the right to interrupt the AI Search service at any time, without prior notice.

    Terms and conditions may be revised/ updated at any time.