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    Currently, we are receiving a very large number of calls at the Call Center. If you have an urgent problem, call now, and if not, we will wait for you later. For quick answers, try Question BT - opens in a new tab or BT Visual Help - opens in a new tab.

  • 0264 308 028 or *8028The number is available from any national network. Standard rate.
    0264 303 003Direct line for all Romanians who have left the country, including assistance in English. Standard rate.
    Fraud assistance
    In case you suspect fraud on your account, call quickly at 0264 308 055. Normal rate.
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    Are you an Idea::Bank client and a future BT client?

    Are you an Idea::Bank client and a future BT client?

    Select the product
    that you had Idea::Bank
    and find out which one it is
    paired-product BT

    Migration Calendar to BT

    JUN

    14
    JUNE

    First day at BT

    Clients of Idea::Bank assigned by BT become BT clients. The end of the integration.

    10
    JUNE

    Last day at Idea::Bank

    Until this day, transactions can be made through Idea::Bank and Idea and Idea::myBank cards can be used.

    MAY

    10
    MAY

    Start personalized notifications for Idea clients

    BT& Idea::Bank send personalized notifications to Idea clients about corresponding products/services.

    10
    MAY

    Start taking over cards from BT

    Idea clients can pick up from Banca Transilvania the BT cards corresponding to those from Idea.

    APR

    THE FIRST BT SERVICES FOR ALL IDEA CLIENTS
    18
    APRIL

    Payment of installments

    Clients of Idea::Bank, who have a loan (personal needs, real estate/mortgage) can pay the installments at the more than 500 BT offices or through self-banking, at BT Express machines, based on the barcode on the relevant documents generated by Idea::Bank.

    18
    APRIL

    Operations at BT ATMs

    Idea::Bank customers can use BT ATMs under the same conditions, in terms of costs, as those of Idea::Bank

    Let's get to know each other

    The largest bank in Romania

    500

    of headquarters in 180 localities

    Digital solutions

    3,6

    millions of clients

    9000

    of employees

    Business lines for all customer segments

    Asking Transilvania Bank
    Asking Transilvania Bank

    Do you have questions? We have answers. About banking and more. Let's
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